About Us

Contact Us
177 Grand Ave West
Chatham, ON N7L 1B9

About the Company

Our Story:
Pizazz! Florals and Balloons opened in 1992. The store was orignially a store called Mr. Convenience and sold all your typical convenience store items. The owners decided to start getting in flower bouquets for their customers on a whim. Then, we discovered that flowers are much more fun to work with than a slushee machine.

We painted the roof to our trademark hot pink and changed the name to Pizazz! Florals and Balloons. Along the way we've grown our shop into a busy little place filled with flowers, plants, balloons, plush and specialty gifts.

Why shop with us?
We are a family owned business who actually cares about each and every customer. We understand that when you shop with us, you are our supporters and we truly appreciate all of you! Since we have a large design staff and a huge selection of flowers in the store, we are able to make your arrangements and deliver the same day. We are a LOCAL family florist who works hard to earn every customer, because we love the looks on faces when we show up with your special package.
For all those reasons and more you can feel confident that when you place your order here at Pizazz! Florals and Balloons that we care about the gift you're sending. We know you need to impress your new girlfriend or get out of the doghouse with your long-time love. We know birthdays and anniversaries only come once a year and they are special. We know that your wedding is the most special day of your life. We know that lives are worth remembering through stunning tributes.


We love flowers and we love people. Combine the two and you really get a gift with Pizazz!

Pizazz! Florals & Balloons

177 Grand Ave West

Chatham, ON N7L 1B9


Store Hours:*

*Monday-Friday: 8:30AM - 5PM
Saturday: 9AM - 5PM
Sunday: 10AM - 3PM

Holiday Information
We are open for many holidays, but we are closed for the following days: New Years Day Family Day Victoria Day Canada Day Civic Holiday (August) Labour day Christmas Day To help assure on-time delivery during the busy holiday season, place your order at least 2 days prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Father's Day, Labour Day, Boxing Day, Good Friday and Victoria Day.

100% Guarantee

100% Guarantee

 

Our commitment to you is 100% satisfaction on all your floral and gift purchases. If you are not completely satisfied, let us know by calling (519) 351-2654.



Payment Options

We accept the following payment methods:

  • Visa
  • MasterCard
  • Paypal

 

Areas Served

Cities and Towns we serve:

We are happy to serve our immediate area of Chatham, as well as Blenheim, Wallaceburg, Dresden, Pain Court, Grand Point, Thamesville, Ridgetown, Erieau, Erie Beach, Cedar Springs, Tilbury, Dover Township Mitchells Bay and anywhere in between.

Places we go

Funeral Homes: We deliver to Alexander & Houle Funeral Home, Denning Funeral Home, McKinaly Funeral Home, Hinnegan Peseski Funeral Home, Blenheim Community Funeral Home, Badder Funeral Home, Reaume Funeral Home, Haycock-Cavanagh, Nicholls Funeral Home

Hospitals and Retirement Residences: Chatham-Kent Health Alliance, Meadowpark Nursing Home, Riverview Gardens Nursing Home, Chatham Retirement Resort, Maple City Retirement Residence, Residence on the Thames, Eden Villa, Caleb Village, St. Andrew's Residence.

 

Schools: John McGregor Secondary School, Chatham-Kent Secondary School, Ursuline College (The Pines) and all public and seperate schools.
We are unable to deliver to St. Clair College students as they will not accept floral deliveries.

 

Specialty Services

We specialize in the following services:

  • Large inventory of fresh flowers
  • European/dish gardens
  • Silk arrangements
  • Weddings
  • Funeral designs
  • Extensive gift line
  • Fruit and Snack Baskets
  • Greeting cards
  • Woodwick Candles

 

Contact Information

What we ask

All we ask from you as a customer is your feedback! We welcome comments, criticisms, compliments, and questions. Please feel free to call at any time to get information.

519-351-2654

pizazz.florals@bellnet.ca

Pizazz! Florals & Balloons
177 Grand Ave West
Chatham, ON N7L 1B9

Delivery Policy

***Note: We always call the recipient to ensure they are home. We don't tell them what they are getting or who it is from. We simply introduce ourselves and ask if they are home to receive a package***

A local delivery fee of $9.45 will be added to each order, for each address. Orders must be received before 2:00 p.m. to assure same-day delivery. Orders received after that time will be delivered the following day. We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. We do not accept deliveries to cemeteries. If the recipient's phone number is not listed, the delivery is not guaranteed to be delivered as we always call to confirm they are home. We will be happy to accept your international orders if you call our shop directly. At this time we are unable to accept international orders over the Internet

 

Pizazz! Florals & Balloons Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Pizazz! Florals & Balloons Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.